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Under the Kenya Data Protection Act, 2019, you have the right to understand how your personal data is used, object to its processing, and request that we do not share your data with third parties without your consent. At Adele Dejak, we value your privacy and are committed to safeguarding your personal information.
If you would like to object to the sharing of your personal information or make an inquiry regarding your data, please use the form below or contact us at the details provided.
Make a Request
Submit an email
What Does This Mean?
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Your Rights:
You have the right to:- Object to the sharing or processing of your personal data.
- Request details on how your data is used.
- Request correction or deletion of your personal data.
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How We Handle Your Data:
We do not sell your personal data. However, we may share it with service providers or third parties to provide you with the best experience, as outlined in our Privacy Policy.
Contact Us:
If you have any questions or concerns, please reach out:
Email: info@adeledejak.com
Phone: +254-738621752
Authorized Representatives
If you are making this request on behalf of someone else, kindly provide documentation verifying your authority to act on their behalf.
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Our customers' satisfaction is our number one priority.
We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.
Please note that customers will be responsible for shipping costs.
Any returns must be in the original packaging with proof of purchase.
Products under warranty should be handled with care.
If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Standard delivery usually takes around 7 business days. Please note that with the state of the global pandemic, orders may arrive later than usual.
If your order hasn't arrived after two weeks, please contact us and we will look into the details.
Products are stocked up on a regular basis.
If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!